We accept returns on unworn, unused merchandise (excluding pre-ordered items) within 14 days of delivery. If you would like to return an item, please email email@example.com for instructions. Refunds will be issued to your original payment method. Sale items are eligible for returns. Customer pays return shipping fees.
Returns on Pre-Orders:
Items purchased as pre-orders are made to order, and may only be returned for store credit. In some cases, we are able to cancel and refund a pre-order before production has begun. If you would like to request to cancel a pre-order, please contact us at firstname.lastname@example.org as soon as possible.